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The player from Germany is experiencing difficulties withdrawing his winnings due to incomplete bonus wagering. We rejected the complaint because the player didn't respond to our messages and questions.

A long-time player from Poland was unable to withdraw his funds from NineCasino due to incomplete KYC verification. Despite having sent the required documents and contacted them via email and chat, the player had not received any feedback or help from the casino for two weeks. We had contacted the casino and they apologized for the delay and confirmed that the player's documents had been accepted.

The player from Portugal had deposited approximately 22 euros' worth of BNB into an online casino, but the funds were not credited to his account. Despite having provided the necessary documentation, there had been no progress after five days and the player had received no communication from the casino.

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casino use time wasting procedure to verify you when you win money. at a result after all this my winning was confiscated without any reason explained.

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Линия по ставкам – достаточно широкая, коэффициенты тоже радуют (по крайней мере – на ТОПовые события).

The casino then confirmed that the withdrawal of the disputed amount had been processed and paid, and the player confirmed receipt of the funds. However, the player reported that their account was subsequently limited for betting and blocked by the casino.

According to the casino support, he needs to wait. The player later informed us that the money were credited to his account. Subsequently, this complaint was closed as resolved.

The player from Germany is experiencing difficulties withdrawing their winnings due to ongoing verification. Player’s complaint has been resolved successfully.

The player from Germany has requested здесь withdrawal a week ago. It has been pending since. The complaint was resolved as the player received his withdrawal.

So far so good! After 3 payouts, a bank suddenly asks for a document with a transactions ID. Everyone knows that there is no such thing in Germany!

The player from Bulgaria had encountered issues with his withdrawal requests at an online casino. Despite having verified his profile, his withdrawal requests had been repeatedly rejected without explanation. He had attempted to withdraw his winnings through various means, including three different bank accounts, but all attempts were unsuccessful.